Mental health specialists · Est. UK-wide
Safe hands.
Safer journeys.
Better care.
Supporting hospitals, NHS trusts and transport providers with mental-health-trained professionals and safe, dignified patient transfers.
50+
Years combined management experience
UK-wide
Coverage, 7 days a week
100%
DBS-vetted, mental-health-trained staff
What we do
Two services.
One standard of care.
Commission staffing, transport or both — with the same vetting, the same training and the same dedicated controller behind every request.
The MHSS process
How a transfer is planned, crewed and handed over
01
Referral & individual risk assessment
A dedicated controller takes the referral and completes an individual risk assessment for the patient and the journey.
02
Crew briefing & route plan
The crew is briefed on clinical needs, legal status and de-escalation approach, and the route is planned in advance.
03
Secure, monitored transfer
The transfer is carried out in a purpose-equipped secure vehicle, monitored throughout by mental-health-trained staff.
04
Safe handover & records
A structured handover to the receiving team, with records completed and shared for continuity of care.
Why MHSS
Standards our partners can commission with confidence
- 01
Mental health training across every role — clinical, support and security
- 02
Fully vetted, DBS-checked and compliance-managed staff
- 03
Individual risk assessment for every journey and placement
- 04
50+ years of combined healthcare and logistics management
- 05
One partner for both staffing and secure patient transport
- 06
Rapid response and flexible booking, arranged by a dedicated controller
ISO 9001
Quality certified
ISO 14001
Environmental certified
ISO 45001
Safety certified
Let's discuss your staffing and transport needs
Contact our team today for availability, rates and a tailored service proposal.